ModernPM
Owner onboarding · Open 24 hours

Start tonight. We'll call you tomorrow.

No sales appointment required to get moving. Read this page, tell us you're ready whenever it suits you, and we'll call within one business day to set your start date and collect the banking details we deliberately keep off the internet. The agreement itself is two pages, and we send it the same business day.

The process

From signature to listed, in four steps.

  1. Tonight · 10 min

    You reach out

    Chat, form or phone — any time. We send the two-page Washington management agreement to your inbox the same business day. No account, no app, no appointment.

  2. Within 1 business day

    We call you

    Fifteen minutes to confirm your start date, walk the property details, and take your banking information by phone rather than by form.

  3. Days 2–4

    We take over

    Keys, insurance, utilities and any existing tenant get transferred. Your owner portal goes live. If there's a sitting tenant, we introduce ourselves and re-paper the file to current code.

  4. Day 5 onward

    We go to work

    Vacant units get photographed, priced and listed. Occupied units get their notice calendar built out so nothing is served late.

Signing does not lock you into anything one-sided. The agreement takes effect only when our designated broker countersigns it, which happens after we've spoken and confirmed the property is one we can manage well. If it isn't a fit, we tell you on the call and nobody signs anything.

Before you sign

What the document actually is.

  • A short-form property management agreement built to Washington's WAC 308-124D-215 requirements
  • It states your fee schedule in a table on page one — nothing buried
  • It covers our authority to collect rent, disburse funds and handle security deposits
  • It sets how often you receive statements
  • It's signed by our designated broker, as Washington requires
  • It's binding on its own, and stays in force if you never sign a longer contract
  • It asks for no banking information — that never travels through a web form
On the call

What we confirm by phone.

  • Your management start date
  • Bank routing and account details for owner disbursements, plus your W-9
  • Your repair approval threshold — the dollar figure above which we call you first
  • Key handoff, lockbox or code access
  • Your landlord insurance carrier, so we can be added as additional insured
  • Any tenant already in place, their lease, deposit and payment history
  • HOA details if the property sits in one
  • Utility accounts and who holds them between tenants
Everything else

Questions owners ask before signing.

If something isn't answered here, call (253) 528-6258 and ask. We would rather talk you out of a bad fit than onboard one.

Do you need to see the property before I sign?

Not before you sign, but before we go to work. We countersign after the call, and for most properties we walk it during onboarding. If a walkthrough turns up something that changes the picture, we tell you then, not three months in.

What does it cost?

Our fee schedule is stated in the table on page one of the agreement you're signing, and it's on our pricing page. The short form's fee table controls, so what you sign is what applies.

Can I cancel?

Yes, with written notice as set out in the agreement. Your files leave with you. We would rather earn the next month than trap you into it.

I already have a tenant. Can you take over mid-lease?

Yes, and this is one of the more common reasons owners call us. We take assignment of the existing lease, verify the security deposit is held correctly, and rebuild the notice calendar — which is where most self-managed Tacoma tenancies are quietly out of compliance.

When do I get paid?

Rent is collected online and disbursed on a fixed date each month by ACH from a brokerage trust account, with an itemized statement in your owner portal.

Who holds the security deposit?

We do, in a trust account, handled per Washington law and documented in the agreement. Deposit handling is one of the five items Washington requires the agreement to spell out, so it's in writing before you sign.

What if I'm out of state or deployed?

That's a large share of our owners. Everything runs through the portal and the phone, we can be your local point of contact, and we handle service members' properties regularly — including the ones that became rentals because orders came through.

How do repairs get approved?

You set a dollar threshold on the call. Below it, we handle it and it shows on your statement. Above it, we call you with the scope and cost first. Habitability emergencies get handled immediately and you hear from us the same day.

Do you manage condos and HOA units?

Yes, including the association paperwork — resale certificates, demand statements and lender questionnaires — instead of handing you a phone number.

Can you guarantee my rent?

No. No manager can promise you a tenant will pay, and we'd be skeptical of one who does it from their own balance sheet. What we can do is screen thoroughly, stay on top of the paperwork so nothing weakens your position, and help you place a rent default policy with a licensed carrier if you want your income insured. Details are on the rent protection page.

Can you also sell the property later?

Yes. You're working with a licensed Washington Managing Broker, so when it's time to sell, refinance or buy the next one, you're not starting over with a stranger who doesn't know the property.

How will I receive and sign the agreement?

After you start onboarding, we send the agreement to your email for electronic review and signature. The agreement becomes effective after our designated broker countersigns it, and you receive a completed copy for your records.

Ready

Start whenever you want. We'll do the rest.

Ten minutes on your phone, no account required. We'll call within one business day to confirm your start date and take the banking details by voice.

Start onboarding

Modern Property Management is a division of North Realty Brokers, a licensed Washington real estate firm. Signing the short-form management agreement submits your offer to engage our services; the agreement becomes effective upon countersignature by our designated broker, and we reserve the right to decline any engagement. Fee amounts, disbursement timing and deposit handling are governed by the executed agreement, not by this page. Descriptions of Washington and City of Tacoma requirements on this site are general information, not legal advice. Equal Housing Opportunity.